TOP COMMENTS FROM VIDEO BELOW
As a white person, I would never go into his business just because he called me a racist.
I’m a black person from New York. When I go to get food OR order food I get it from any normal business with good service by default. I don’t care who owns the business so long as the people are morally upstanding and the service is good. Now, if your service sucks or it’s dirty or such, I’m not buying. If you also push your race or politics or gender on me I’m not buying.
That means if you say you’re black owned, I don’t buy. If you say you’re woman owned, I don’t buy. If I see certain flags on your business, I don’t buy, if your management is online talking like this guy, I DO NOT BUY. I buy from the Papa Johns near my house but not from the one near my job because the one near my job has a sign that says “Black owned” and the one near my house does not, yet both have all black staff.
yeah, toss that race flag. we all believe it.
WERE ARE THE GHETTO COMMENTS?? YEAH I WILL WAIT , STOP SCROLLING BECAUSE THERE AINT NONE.CMON MAN,YOUR SLIPPING BRA LETS KEEP IT REAL.
…as a retired international expert in this field….I can tell you just by reading the headline, I know that the manager doesn’t really know what he is supposed to be doing. Many people think that this type of business …is mainly about the product you provide. Sell! Sell! Sell! And if you “sell” you will be successful. But managing any business is much more complicated that simply making the system run. The complexity of emotion, motivation, inspiration, and hands-on-skills in running such a business calls for a mature businessman who knows how to make the train run on time…but also knows how to sell the train ride to others. People who want a Harley Davidson care deeply about that product, and then they care about how much they are paying for it…then about the service they are provided during and after purchase. However…in any business…you are really managing the perceptions and feelings of your customers. As a manager your goal should always be to act in an ergonomically precise fashion…with fast, friendly, consistent service. You goal is to provide the product and service that your customers expect, in an efficient, friendly manner…and to build a relationship between the facility and the guest. Problems will arise, mistakes will be made…but the smart Manager knows how to listen, absorb the failure lesson…and speak in manner that assures the customer, helping them to respect the venue, and return. Your goal is to always get people to return. This guy thinks good management is knowing how to do the tasks, cook the food…fill in for crewmembers who don’t show and to display “hustle” during peak periods. He is actually….from an emotional and professional perspective…a good crew Member who knows how the system works, what keys and keystrokes are used to manage the register system…and to unlock the doors in the morning. This guy has no clue how to perform the role of Manager. In addition…he should have never been green-lighted to speak publicly. That is why the place is going bankrupt.